INFORMATION FOR PATIENTS

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Admission
From the moment that our patients arrive to the Creta InterClinic Hospital, our thoughtful, understanding, supportive staff is devoted to their well-being. We explain the medical matters in straightforward language, without using technical terms or jargon. In conjunction with each patient’s consultant, we give our patients all the facts and advice and we help them prepare for their stay. We make sure that our patients receive every service they require and we are ready to discuss wit them any decisions affecting their treatment. There are always friendly faces on hand to answer their questions and make sure that they are at ease with what's happening. We always aim to provide our patients:
  •     24 hour-a-day access to a doctor in accordance the medical care needs of each patient
  •     at least one visit every day from a senior member of the nursing team
  •    an allocated member of the care team, who will co-ordinate care and act as a primary contact point for the patient as well as for friends or relatives
  •     privacy and dignity at all times
  •     confidence that patients’ rights are recognised and respected by all staff involved in their care regardless of age, disability, race, religion, gender or sexual orientation
  •     a range of meals suitable for special dietary or clinical needs.
Discharge  
When a patient is discharged, we want him to feel confident that he has sufficiently prepared for his return home. And so, in conjunction with his consultant, we aim to ensure that he will be:
  •     provided with all the necessary advice, information and medical supplies to enable his immediate return to his home
  •     given all relevant contact details to enable him to call the hospital at any time should any problems arise
  •     contacted, by a member of his care team once he is at home (if he so wish), to confirm that he is making a satisfactory recovery and to provide him with any further advice
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